Customer-ordered development

Itello delivers software as standard products to all our customers. For various reasons, customers sometimes need a specific software component that only they request. Itello can then commit to developing this component as a separate service called "Customer-ordered development".

To secure the best architecture, reliability and performance, we use the same agile development methods, techniques and tools for our standard software and usually deliver customer-ordered components within the same release process as our regular releases. We ensure that what we develop which is customer-ordered always works optimally with our standard products.

As a customer, you get cost and quality control via our calculation method, which is based on different iterative steps where you as a customer are involved and are able to influence the scope of the various steps. The customer-ordered component then often become part of the standard product in which we undertake to manage the code to continue to work together with future releases.